Our commitment to protecting your information
This privacy policy transparently explains how your personal information is collected, stored, and used on the 7u77 platform.
About the Privacy Policy
7u77 is a safe and trusted online gaming platform for players in Bangladesh. The privacy of your personal information is of the highest importance to us. This privacy policy ("Policy") explains in detail what information we collect, why we collect it, how we use it, who we share it with, and how we keep it secure.
By using 7u77's website or services, you are considered to have agreed to the terms of this Policy. We may update this Policy from time to time — we will notify you of any significant changes. Bookmarking this page will ensure you can always view the latest version.
If anything in this Policy seems unclear, please contact our support team: [email protected]
What information we collect
Personally identifiable information
During the account registration and verification process, we may collect the following information:
- Full name
- Date of birth (for age verification — to confirm 21+)
- Email address
- Mobile number
- Residential address
- National ID card or passport details (where applicable)
Financial information
To provide deposit and withdrawal services, we collect:
- Mobile banking account numbers (bKash, Nagad, Rocket)
- Transaction history and amounts
- Date and time of deposits and withdrawals
We do not directly store complete payment card or bank account details.
Technical and device information
When you use 7u77, the following is collected automatically:
- IP address
- Browser type and version
- Operating system
- Device identifier
- Login date and time
- Browsing patterns and click data
Gaming activity information
To ensure fair and responsible gaming, we keep records of:
- Types and number of games played
- Bet amounts and win/loss history
- Bonus and promotion usage
- Session duration and activity type
Purpose of using information
7u77 uses your collected information only for lawful and specific purposes. The main reasons we use your information are outlined below:
Your information is used to create, verify, and secure your account, and to identify you.
The necessary information is used to complete deposits and withdrawals via bKash, Nagad, and Rocket.
Your information helps us resolve your requests and complaints quickly and effectively.
To detect intrusions, fraud, and suspicious activity, and to maintain the security of the platform.
To monitor your gaming habits and take supportive action where needed, and to prevent harmful behaviour.
Anonymous data is used to analyse user experience and further improve the quality of our platform.
Cookies and tracking technology
Cookies and similar tracking technologies are used on the 7u77 website. Cookies are small data files stored in your browser that help our site function more effectively.
Types of cookies
- Essential cookies: These cookies are essential for keeping the site running correctly, maintaining login sessions, and ensuring security. They cannot be disabled.
- Functional cookies: These cookies are used to remember your preferences (such as language selection) — they improve your experience.
- Analytics cookies: These help generate anonymous statistics to understand how users interact with the site.
- Performance cookies: These are used to monitor and improve page load times and overall performance.
You can control or delete cookies from your browser settings. However, disabling essential cookies may prevent you from using some features of 7u77.
Sharing information with third parties
7u77 does not sell your personal information or rent it to third parties for commercial purposes. However, in specific circumstances we may share limited information with selected partners:
Payment service providers
The necessary information is shared with mobile banking services such as bKash, Nagad, and Rocket to process financial transactions. This information is used solely for the relevant transaction.
Technology and software partners
Game providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and others) follow their own privacy policies and receive only the minimum information needed to operate their game services.
Legal authorities
Necessary information may be provided on the basis of court orders, legal processes, or valid directives from government authorities. We always aim to keep this to the minimum required.
Fraud prevention services
Limited and anonymous information may be shared with specialised security organisations to prevent fraud, money laundering, and other illegal activities.
Your information is not disclosed to third parties for any purpose other than those listed above. All partners are bound by contractual confidentiality and data protection obligations.
Data security measures
7u77 applies industry-standard technical and administrative measures to protect your information. Our security framework is as follows:
All data transfers between your browser and our servers are secured through SSL encryption.
Stored information is kept in secure databases using strong encryption methods.
Only authorised staff can access the necessary information, and their activity is logged.
Our systems are under constant monitoring. Suspicious activity is detected automatically.
Please note that no organisation can guarantee complete security on the internet. We take every precaution, but we also ask you to remain mindful of keeping your password private and using secure connections.
Data retention period
7u77 retains your information for as long as it is needed to fulfil the relevant purpose or as required to comply with legal obligations. General guidelines are as follows:
- Active account data: All information is retained for as long as your account remains active.
- After account closure: Limited information may be retained for a defined period in accordance with legal obligations.
- Financial transaction records: Retained for the period required by law.
- Analytics data: Anonymous statistics may be retained indefinitely, as they contain no personal identifiers.
- In the case of legal claims: Relevant information is retained until a dispute or legal process is resolved.
Once the defined period has passed, information is securely deleted or anonymised in a way that no individual can be identified from it.
Your privacy rights
7u77 believes you should have full control over your own information. You may exercise the following rights at any time:
Right to access
You have the right to know what information we hold about you and to receive a copy of it.
Right to correction
You have the right to request that incorrect or incomplete information be corrected.
Right to deletion
In certain circumstances you have the right to request that your information be deleted — however, complete deletion may not always be possible where legal or contractual obligations exist.
Right to restrict processing
In certain cases you have the right to request that the processing of your information be restricted or suspended.
Right to data portability
You have the right to receive your information in a structured, commonly used format.
Right to object
You have the right to object to the use of your information for marketing or profiling purposes.
To exercise these rights, contact us directly. We will process your request as quickly as possible.
Protection of minors
7u77 is intended only for individuals aged 21 or older. We do not knowingly collect personal information from minors or provide services to them.
The registration process includes an age verification step. If it comes to our attention that a user is under the age of 21, their account will be closed immediately and the relevant information will be deleted.
If you believe a minor is using our platform, please notify us immediately: [email protected]
Changes and updates to the Policy
7u77 may review and update this privacy policy from time to time. If significant changes are made to the Policy, we will notify you in the following ways:
- A clear notice will be displayed on the website.
- A notification may be sent to your registered email address.
- The "Last updated" date at the top of this page will change.
If you continue to use 7u77 after an updated policy has been published, this will be considered your acceptance of the new policy. We therefore recommend visiting this page regularly.
Contact us about privacy
Talk to Us
If you have any questions or concerns about this privacy policy, or would like to exercise your data-related rights, please contact us.
24/7 in Bengali & English
Our support team will process any privacy-related requests as quickly as possible.